How To Order

Ordering Online

www.jayceetrophies.co.uk

The Website

Our new website that allows you to order your awards from our secure online trophy shop in the convenience of your own home 24 hours a day, seven days a week. It is easy to use and will take you through a step-by-step ordering process where you can order multiple trophies, medals or awards (with different engraving details for each where appropriate) at a time.

If for any reason, you can’t quite find what you are after, or you just need a bit of support – we are on hand to help, just call the office on 01536 408850 weekdays 9am until 4pm or email us at [email protected] and one of us will get back to you as soon as we can.

Engraving

We offer an in-house engraving service. All engraving is done to the highest standards but at very low cost to our customers – which we hope you notice when comparing us with other similar suppliers. We do not charge per letter or per word and we now offer free engraving on standard trophy plates (Line 1) purchased through our website.

Payment

We have tried to make ordering online as easy as possible; you can now pay for your awards in one of the following ways:

• Our secure online checkout process (STRIPE)

• Paypal

• Bank transfer*

Please contact us if you are ordering on behalf of a school or government run / other organisation and require an invoice from us to process a payment.

*When paying by bank transfer, we will not dispatch your order until payment has been settled. For orders online via card or paypal, payment will go through immediately so we will send out your order as soon as it is ready.

Helpful Tips

When ordering your trophies and corporate awards, always give yourself plenty of time to order and receive your awards. More time equals right choice and no stress.
Try to have a budget in mind. Remember that engraving and delivery costs are not included in the cost of trophies and awards.
You can adjust your shopping basket at any time so don't worry if you need to back track and make some adjustments to your order.
Try to have engraving details to hand. Your order process will be much faster if you have an idea of what engraving you want for each product.
Look for indications regarding the size of each award so that you have an idea of how big the award will be. Pictures can sometimes be misleading with reference to size so do try and look at the size indicators to avoid disappointment.
Remember that we are here to help so contact us anytime if you need assistance with your order.