We endeavour to keep all personal information secure and up to date. We will amend any information we find to be inaccurate or are informed is inaccurate at our earliest convenience. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Information we collect
We may collect the following information:
- Full Name
- Email address
- Address & Postcode, Telephone and Fax number
- Company name
- Other information relevant to customer surveys and/or offers
How we use your information
To enable us to manage our business and provide you with the best products and services in the most secure way, we will process your information under the legal basis of legitimate interests. Here are the ways in which we may process your information:
Set up your account
Process your orders
Internal record keeping
Notify you of your order progress
Marketing communications to let you know of special offers or new products
Notify you of enhancements to our services, such as changes to the website or any new service that may be of interest to you
Who we share your information with
We work with several partners in order to provide you with the services you expect from us, such as delivery companies, marketing companies & customer experience review partners.
To deliver goods to you, We work with several delivery partners. We only pass limited information to them to ensure the delivery of your orders.
We use your email address to ask for feedback by using a review company that allows you to rate our service and review your experience with us
Data about payments
If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.
Cookies and Similar Technologies
You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.
How we keep in touch with you
We want to keep you up to date with information about new products & special offers. You can sign up to our email newsletter by submitting your email address on the homepage of our website
We will not share your information with other companies for their marketing purposes.
If you decide that you do not want to receive this marketing information you can opt out either by using the unsubscribe link within the email or emailing us at [email protected]